Safety Guidelines
Staying safe when using Pedyo
👤 For Customers
- ✓ Check a provider's verification badges before hiring
- ✓ Read reviews from previous customers
- ✓ Communicate through Pedyo's messaging system to keep a record
- ✓ Agree on pricing and scope of work before the job begins
- ✓ Meet providers in public or have someone present for first visits
- ✓ Report any suspicious behaviour using the Report button
- ✓ Leave an honest review after your service is complete
🏢 For Providers
- ✓ Complete your profile accurately and honestly
- ✓ Submit verification documents to build customer trust
- ✓ Respond to customer messages promptly and professionally
- ✓ Agree on pricing and scope before starting any work
- ✓ Do not share personal financial information through the platform
- ✓ Report any abusive or suspicious customer behaviour
- ✓ Keep your availability and service information up to date
⚠️ Warning Signs
Be cautious if someone:
- • Asks for large upfront payments before any work is done
- • Refuses to communicate through Pedyo's messaging system
- • Pressures you to make quick decisions
- • Provides vague or inconsistent information about their services
- • Asks for personal financial information
🚩 How to Report
If you encounter suspicious behaviour, inappropriate content or a safety concern on Pedyo, use the Report button on any provider profile, review or conversation. Our team reviews all reports and takes appropriate action.
Contact Support